Centro Assistenza

Technical errors

Questions related to technical errors

How can I reset my password?
If you forget your password, you can easily retrieve it by clicking on the “Forgot Password?” button. You can then type your email address into the pop-up ...
Fri, 10 Aug, 2018 at 11:57 AM
What are the phone requirements to use BUX?
In order to use the BUX app, there are some minimum requirements for your phone: For iPhone your iOS version needs to be at least 10.0  For Android you n...
Tue, 8 May, 2018 at 9:53 AM
The BUX app looks weird on my tablet. Why?
Although the BUX app can be used on tablets, the app is only optimised for your mobile phone and on most tablets, the screen will look a little "stretc...
Thu, 6 Jul, 2017 at 4:21 PM
My sign up with Facebook goes wrong. What to do?
If you choose to sign up using your Facebook account, you can potentially access the BUX app directly. If you get an error while trying to sign up to BUX v...
Mon, 22 Oct, 2018 at 2:55 PM
My sign up with email goes wrong. What to do?
When you choose to sign up via email, you can easily access the BUX app by simply verifying your email address. The two most common problems that can lead...
Thu, 6 Jul, 2017 at 4:24 PM
How can I log in to my old BUX account?
Do you want to access your old BUX-account because you've created a new BUX-account by accident or got a new phone?  Here's how you do it! ...
Mon, 13 Nov, 2017 at 9:10 AM